
Frequently Asked Questions
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Calgary’s water hardness averages 11–12 grains per gallon—classified as hard. Over time, this leads to scale buildup in pipes, water heaters, and fixtures.
Problems caused by hard water:
Reduced water pressure
Shortened appliance lifespan
Spots and residue on dishes, faucets, and glass
Benefits of a water softener:
Prevents mineral buildup
Extends plumbing and appliance life
Improves overall water quality
Bottom line: In Calgary, installing a water softener is a smart, preventative home upgrade.
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Unusual sounds from your water heater usually mean sediment buildup at the bottom of the tank.
Common causes:
Accumulated minerals and debris
Inefficient heating
Risk of premature failure
Solution:
Flush your water heater at least once a year to improve efficiency and extend its lifespan.
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A working sump pump is essential for flood prevention and protecting your basement.
DIY Inspection Steps:
Remove the cover and check for debris.
Inspect the pump and discharge line for damage.
Pour water into the pit to raise the float.
Ensure the pump activates, drains properly, and shuts off.
Tip: If it doesn’t run smoothly or makes unusual noises, schedule a service. We offer free consultations and can come check it out!
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Even a small drip can waste hundreds of gallons over time.
Why it matters:
Increases water bills
Promotes mold growth
Causes fixture wear
Fix it fast:
Replacing a worn washer or cartridge often solves the issue. If leaks continue, give us a call to avoid further damage.
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Yes, annual servicing is essential, especially before Calgary’s harsh winter season.
Typical furnace service includes:
Cleaning internal components
Checking for wear and cracks
Testing the thermostat and airflow
Ensuring safe operation (e.g., no carbon monoxide leaks)
Benefits:
Prevents breakdowns
Improves efficiency
Extends furnace life
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Once a year is recommended to maintain performance and efficiency.
Service Checklist:
Flush the tank to remove sediment
Inspect the anode rod (tank-style heaters)
Check pressure relief valve
Look for leaks or corrosion
Test performance
Note: Tankless heaters need regular descaling, especially with Calgary’s hard water.
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Shut off the main water supply immediately.
If water is near outlets or appliances, cut power to the area.
Open cold faucets to drain the system.
Shut off the water heater, then open hot taps.
Try to contain the leak (use towels, buckets, or clamps).
Call a licensed plumber for repairs - our team is ready to help!
Document the damage for insurance and start drying out the area.
Act fast to reduce water damage and mold growth.
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A slow-draining sink, shower, or tub is usually caused by a partial clog (hair, grease, soap scum).
Steps to clear it:
Remove visible debris
Use a plunger or drain snake
Try an enzyme-based drain cleaner
What not to do:
Avoid harsh chemical drain cleaners—they can damage pipes
Don’t force pressure into the drain—it can cause leaks or pipe bursts
Persistent issue? Give us a call for a free consultation. We will check for deeper problems like vent blockages or main line clogs.